Twin Lake Reviews

The Storage Group

The Storage Group

(92 Reviews)

Twin Lake

4.83 Rating - 92 Reviews

Vannessa Spence

on google Friday October 18, 2019
Great experience. Easy, fast, immediate access, no paperwork, and got a great deal on first months rent. It was only $1.00. Units are clean, raised to prevent water damaged, and well lit. I have 2 units, each at a different location, and have been happy with both locations as well as the staff i have interacted with. I would recommend this Comoran for anyone's storage needs.

Nancy Scott

on google Monday October 07, 2019
Very clean and fenced in units for good security. Easy access.

Nikki Dennis

on google Saturday September 21, 2019
I received first months free storage! I absolutely love how the cement slabs are raised ensuring there will be no rainwater getting into the unit. I love the easy access and 24/7 entry. I had a lock from a previous storage rental so I was able to save money by using my own. I have came across storage groups that won’t allow you to use your own. Anytime I’ve called they always answered!!!!

Hillary Frank

on google Saturday September 21, 2019
Very clean, secure, and spacious! Very happy with my unit 10X10 unit.

Naomi Johnson

on google Wednesday August 21, 2019
The entire process of renting the storage unit has been painless and simple. It was easy to rent online and get insurance at the same time. Within minutes I was able to access the unit. The gate and security is nice and a little piece of mind. It’s well lit at night and very well maintained.

Wanda Carmean

Easy online info and the building is clean. Easy to get ahold oh someone when you have a question.

Rose Reyes

Very easy to get to unit for rent. And usually always have something available. Love where you can get the online and not to have run out to the place to pay before you can rent. Just extra running when you are trying to move. Thank you very much. Have a great day.

Jacie Reagan

The Storage Group is a clean facility, easy pay system, and good location.

Michelle Shaltz

Great customer service and easy access when it is convenient for me. Highly recommend this company for your storage needs.

Russ Meeker

Getting a reservation was a little tricky, all the move in dates were grayed out the first couple times I tried, but after that the process was painless.

Becky Oldaker

We are brand new, but I can't believe how clean the unit is. Not a cobweb or a leaf were visible. It seems like nothing could get in there unintentionally. We arranged it all online after hours, when most other places were closed and don't offer an online option. Security looks tight. We're very pleased so far.

Violet Griswold

Very clean and well maintain and love that it is gated. I would recommend anyone to rent from them. Love the 24 hour access.

Donald Petrie III

Very easy to do everything online best storage place I've ever rented from reasonably priced as well units are nice and clean when you open them

Morey Gladden

The process on line was very easy. We when to the storage unit. Used code to get in and unit was ready an waiting. Very clean and ready to load up. The price is competitive and discounts are being offered right now.

Tracy Willett Ogle

Marisha Hendricks

My storage unit was very clean and I love the fact that I have access to my unit 24/7

Dana Saunders

Very clean, easy access. I like the access time. Thank you

Cynthia Bisson

Quick and easy set up thanks to the kiosk! In and out in no time! Nice clean storage! Would definitely recommend to anyone!

doris brandt

If you need storage in the Twin Lake area, this is the easiest! I called a number, talked to a very nice person, and was sent a link to sign up for my new storage unit. I was texted the gate number, and a unit number! In less than 15 minutes I was completely set up. Our unit is very issues yet.. I would definitely recommend you try it!

Brent shaffer

Good price, well maintained, super convenient and clean. I would recommend to all friends and family.

Cindy Parrish

Nice facility! Very clean and easy access.

Darbin 214

Prices are reasonable and fair

Craig van damme

Great place to store your items only complaint wish there could be someone there after hours like a night person

Bob Harp

Nice facility with easy access. Very happy with my unit.

Suzie LaVoie

A very nice place, was super easy to get are unit, and it's a very neat and clean place. Would defintaly recommend this place.

Chris Panozzo

Easy sign up and access to unit.

Kayla Brandow

Very clean, awesome prices on both the units and insurance, easy to find and great customer service quite pleased with the storage group :)

Mark Stephan

James Petersen

Good service, very clean unit, very easy to rent. Property obviously very well maintained. Kiosk made it super easy to select a unit and have it ready to use in 15 min. Like that feature a lot.

Theresa M Willard

Michael Short

Very easy to get signed up

Cari Daul

We live in Tennessee and are moving to the area, I needed to know we had a unit before we started the process. It was so easy to rent online, multiple locations to choose from,great prices and various sized units. Oh and they offer insurance for your stored items if you want to add it. Very happy customer!!!

Dan Mckinnon

Excellent. Just rented a space within 2 miles of my home. Convenient clean easy 24 hour in and out. Very pleased.

Lyndsey Machinski

I was able to rent a unit on a Sunday, and start putting stuff in it right away! Very impressed with how quick and easy it was. Definitely recommend The Storage Group!

Carol Keur

Easy to use kisok

Christian Mudge

David Turtlebert

Discreet, secure, professional, experienced and prompt staff. Other places are so wide open and operate in a way that shouts, "free RV's and valuables left behind by tourists!"

Moka Marie

Cassie Bonter

24 hour Kiosk that makes it super easy to get yourself a storage unit. Its nice that they have a fence surrounding the units and you need a code to get in also.

Amanda Beattie

Terri Hummel

Very clean facility, and very friendly:)

Bill Lee

Very easy to sign up by internet and just drive to site immediately. Clean storage units and 24 hour lighted and fenced in complex makes it even better.

Kirsty Michelsen

Great rates, convenient location

Erik Visser

Very easy to obtain a unit online. Instructions were easy, great deal, and fast response back regarding my storage unit. The facility is newer and well kept. It is easy to navigate. Had a question, and received a response within 15 minutes. Would highly , recommend.

Melissa McKinnon

I would Highly recommend “The Storage Group” to anyone who needs a storage building. Very easy to sign-up for one online, very clean, and easy access as a renter to get in.

Da Fishie

Can be seen from the road easily, there is eniught space between the buildings for 2 car lengths witch works great for me using more than one vechile at a time. It's really clean and the buildings look nice

Lindsay Sipmann

Awesome and easy to order online

TomLisa Roswell

Great customer service, and awesome rates. Would recommend this company for your storage needs.

Mike Flynn

Easy quick process. I had my gate code 15 min after starting the process. The office was a pleasure to work with. The units appear brand new. And fare pricing. Would recommend for anyone looking for storage.

Terry Kowalski

Friendly and helpful staff. This is my first time renting a storage unit and I was very pleased with the cleanliness of the units and property. I have helped friends move items to storage units and they were not near as clean and accessible as this property. I believe I made a good choice!!!

julie wagenman

Very personable, helpful. I love being able to rent unit, choose unit, ....everything online. Then you can move right in...just like that. You would think other storage places would have this option. But they don't, there are quit a few you have to drive to the place to do business. When I called they were very helpful. When I went to the unit it was very clean. Im very happy with this business.

Rick Vollans

The entrance is secure and functions properly. The grounds and storage unit are clean and the door works smoothly. It all helps a difficult process go lots easier!

Mike's Happy Campers

Easy to use online reservation process. Lots of correspondence via email. Would recommend to others.

Angelica Fillmore

Melanie H.

Very pleased with our experience. Great customer service, great rates, nice clean and easy to access facility. Love that you can set up online & the optional auto pay makes it a breeze with no worries. Love that they have several locations and different sizes units to suit your needs. Would definitely recommend The Storage Group! They are making our move so much easier.

Curtis Weiden

My wife and I just got a storage unit for our upcoming move. Very easy to rent, clean unit and easy payment setup.

Amanda Cowley

Simple to get started.very secure. Very convenient. No hidden fees and no hassles.

Margaret Davis

The lady on the phone was very pleasant and helpful. Just returned from Ohio with a uhaul trailer full of stuff. The shed was very clean. As soon As we reserved it she immediately sent out all the info to my email. Liked doing business with Storage Group.

Shanon Meeuwenberg

Location is great and unit is clean and still has a brand new feel! I'm pleased i chose them!

Nick Ward

Clean and convenient

Jane Doe

The 24 hour kiosk is a bonus. The kiosk lobby is very well lit for night time transactions. Payments can be made at the kiosk or over the phone. Service at your fingertips.

megan carpenter

It is a very nice facility, the facility is easy to use and unit are in great condition

Angela Ferry

I love the convenience of the kiosk! The lights are great as well!

Darryl Mcmanus

Good experience getting a storage shed . It was about 7 PM and I used the Kiosk System they had to acquire a storage unit . Procedure took about 20 minutes to complete. Shed was nice and clean, and well lit outside of it.

Jeffrey Wagenmaker

Very user friendly and flawless kiosk to rent a storage unit. Actual unit incredibly clean.

Nathan Kathan

Great service, easy to get a hold of and very secure area.

Damon Ellis

Damon Ellis

This place is so convenient it's clean 24 hrs gated and great need a heater in the kiosk that's my only complaint

Tom Schmiedeknecht

5e kiosk was convenient to use and when we needed human assistance we were answered quickly by a friendly employee. Unit is clean and unit looks new.

Jami Funk

Just got my storage so fairly new but the 24 hour kiosk was nice and easy. Can pay bill there and make changes to my account plus change the size of my unit.

Wendy Yoder

Very convenient

Kacie Coon

After hours kiosk was easy and hassle free. Especially for renters who work during the day, and have difficulty leaving work to meet for appointments.

Jennifer Lau

Very easy to use website and on-site kiosk as well as very clean, well lit and secure facility.

Dorothea Thomas

Lee Younts

Burnell Grieve

This is a great facility. Easy to use kiosk. Clean new units with more on the way. Rented one unit and returned for another. Very convenient location for our needs. The owner Chad has stopped by the site 2 of the 3 times we have been there. Very helpful and informative. Waiting for the new units to become available. Thanks!

paula tapanila

This was so easy to rent a unit I was amazed. I was in the kiosk and done in a matter of 10 minutes. It walks you through all the steps. It drops out your lock , and receipt and your on your way. How good is that. I like the idea of of not having to wait in line , and being able to rent after regular business hours. We will be renting our 2nd unit soon 🙂👍

Cindy Gilson

Our experience with the storage group was quick and simple. We found the facilities to be clean, well kept, very secure, and easily accessible. Thank you storage group.

Melissa Griswold

love the automatic kiosk. the prices are good and the units are nice and very clean. christopher griswold

Sara Powell

The Kiosk makes it so easy to rent and deal with. Great customer service. Very clean facilities. Secure. 5/5

Nradel 01

First time ever renting and storage unit and I am very happy. Competitive pricing. Clean facility. Love the ease of renting with the automated kiosk. 24 hr access is great. Very convenient for when you decide you need a storage unit at any time of day. I plan on needing another unit soon and will definitely go back here.

Jennifer Winston

Tom Hanis

So easy and very safe place for my thing highly recommend this place for storage!

Carl Van Gorkom

Jessyca Roth

Super easy! Very polite customer service . Plus the units are so neat and clean

Mark Strickfaden

My intitial experience with renting a unit using the kiosk at the Storage Group Twin Lake location was somewhat frustratiing at first. The process was simple enough and easy to complete, but after entereing all of my information and getting my receipt, I discovered that the gate code I was given to open the gate did not work. Fortunately the kiosk provides the ability to call for assistance and in my case, the problem was resolved over the phone while I waited. The storage units are spacious, clean and dry.

Tracy Johnson

My husband found this storage place and told me you had to go in person and do it by computer. I thought hhhmmm how would that work... So I went and checked it out. VERY easy to use..VERY quick. The units are very clean as well!! Would recommend these guys to anyone!! Thank you storage group!

Joe Hosler

I called every storage company in Muskegon county. This was the first company that took the time to see what they had available. The other companies just said"We're full" and hung up. The Storage Group explain how they have a Kiosk at the Twin Lake location. They explained how it works and gave me the General Managers cell phone number and said if I have any questions I could give him a call.The Kiosk was VERY easy to use. The storage unit seemed brand new and spotless. The proerty was very clean and looks to be very secure. I also like that they offer insurance right at the Kiosk and it's only $8.00 per month.All in all I am very happy I went with The Storage Group.

Laura Anderson

Easy to rent, nice storage units, and very clean. The whole process from start to finish was easy! Great value as well.

Charles Beak

The storage units are clean and very good security . I would recommend them .